Terms of service

These terms apply to purchases from Luxury Garment Jewelry (LGJ) through this website.

Products and orders

LGJ offers made-to-order garment jewelry. Please check your selected design, metal, size and quantity before ordering. Buttons are sold individually unless stated otherwise. Cufflinks are priced per pair. Aglet sets contain four aglets and one pair of shoelaces in the selected style and color.

Prices and payment

Prices are in US dollars. Applicable taxes are shown before payment. Please contact us promptly if you notice an error in an order or product listing.

Production and delivery

Production normally takes 4–6 weeks. Carrier transit time starts after dispatch and is separate from production time. For shipping services, charges and delivery arrangements, please see our Shipping Policy.

Returns and cancellations

Each LGJ piece is made to order and is final sale, except where an item is defective, incorrect or a return is otherwise required by applicable law. Cancellation requests can be accepted before production begins. Once production has begun, orders cannot be cancelled, except where required by applicable law. Please contact us before returning an item. See our Return and Refund Policy for details.

Your information

Please provide complete and accurate contact, delivery and order information. Personal information is handled as described in our Privacy Policy.

Contact

For order enquiries, changes or issues, please use our contact form and include your order number where applicable.

These terms do not limit any rights you have under applicable consumer law.